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Help Center
Pre-Purchase
Pre-Purchase
Hearing Questions
Product Questions
Post-Purchase
Return Process
Support Videos
Pre-Purchase
I want to buy TETRA for someone I care about. How do I pick out the right device for them?
How do I know what device is best for my hunting and hearing needs?
Do you offer financing?
Can I use my HSA or FSA for TETRA purchase?
Can I use my TETRA for hearing protection for loud noise other than shooting?
Do you have an industry discount?
Are TETRA devices covered by insurance?
How long will it take for my AlphaShields to be delivered?
How long will it take for my CustomShields to be delivered?
I’m a guide/outfitter. Do you provide a discount/program?
If I have significant hearing loss, will a 60 level device be enough for me?
Do you offer a military or veteran or first responder discount?
What is TETRA's money back guarantee?
What are the warranty details?
Where do I mail my impressions for custom molded hearing devices?